Kendra Thorpe’s VU Blog

Team Lead –

• Assist with SCOM Notifications. Our goal is to have SCOM notify specific personnel with an audible notification. There is a way to use PowerShell to open Windows Media Player from a remote computer, and there has been some success on one client computer. We have so far been unsuccessful in reproducing this behavior.
• Assist with Troubleshooting “Document Not Saved” Issue with Office 2007 and Vista – My computer is the only one readily available experiencing this issue. I have worked with my team member as well as sat in on several conference calls with Microsoft to resolve this issue.

Move Runbook to Altiris – Added additional functionality to the Runbook

• Added search page to allow searches by server name or business function.
• Added form to capture last patch date for UNIX/Linux servers
• Added Server and Business function page, then allowed search by server name on that page
• Improved the Data Center disaster recovery report to include IP address information as well as hardware and location information. That report is written in SQL Reporting Services and is automatically sent to our NOC staff on a monthly basis.
• Wrote two reports that capture firmware and BIOS information for IBM servers from the IBM director database

Virtualization Tasks – Successfully relocated and reinstalled two ESX servers to different data centers.