Closed 48 Service Manager Tickets
Closed 27 Magic Tickets
Migrated 212 law school accounts to Exchange 2007 on July 13th.
Upgraded Message Stats version on its-hcwnap11 to 6.6
Backed up SQL DB on its-hcwnap11 and truncated log file that consumed the entire log drive. This had to be done prior to message stats install.
Set message stats default gathering tasks on all email servers. Also, successfully configured public folder gatherings. Currently in the process of configuring OCS and OWA statistics. There are two open case numbers with Quest Support, 739059 and 741003
Installed Terminal Server on its-hcwnem99. It has 5 concurrent licenses per device so more than 2 RDP sessions will be able to connect now on its-hcwnem99.
Joined the Rightfax deployment team with Chris Marshall and Erin Shelton.
Authored document to remotely wipe phone device from OWA.
Requested two VMs, its-scwnem27 and its-scwnem26.
Attended Nagios/Fruitty training.
Testing Jott application for iPhone.