Closed 156 Service Manager Tickets

Closed 20 Magic Tickets

Exchange

Identified the types and number of resource accounts that reside on the Medical Center Exchange 2003 email servers.  Also provided documentation on how to move the different type of resource accounts (room, equipment and shared).

Part of Email Program – Legacy Email Systems team which is trying to reduce the physical imprint of servers via virtualization in Stevenson to alleviate heating issues.

Testing importing/exporting mail on its-hcwnem98.

Learned and started processing Exchange migrations for the previous two weeks.

Given OCS Admin role.

Windows

Requested a standard template build for a Windows 2008 (32-bit) Server VM named its-hcwnem98 and installed office 2007 and exchange management tools (32-bit) to be used for import\export functions on 2007 Exchange mailboxes.

Installed exchange management tools and OCS administrator on its-hcwnem99.  

Given task to install message stats on its-hcwnem98 and its-hcwnem99.

ITS

Configured Microsoft Roundtable for ITS conference room and provided documentation.

Met more ITS employees.

Introduced to ProofPoint.  

Misc

Received a Vanderbilt Medical Center USD 35 Award from Michael R Harris for perseverance, dedication, commitment and professionalism.

Closed 27 Magic Tickets

Migrated 212 law school accounts to Exchange 2007 on July 13^th.

Upgraded Message Stats version on its-hcwnap11 to 6.6
Backed up SQL DB on its-hcwnap11  and truncated log file that consumed the entire log drive. This had to be done prior to message stats install.

Set message stats default gathering tasks on all email servers. Also, successfully configured public folder gatherings. Currently in the process of configuring OCS and OWA statistics. There are two open case numbers with Quest Support, 739059 and 741003

Installed Terminal Server on its-hcwnem99. It has 5 concurrent licenses per device so more than 2 RDP sessions will be able to connect now on its-hcwnem99.

Joined the Rightfax deployment team with Chris Marshall and Erin Shelton.

Authored document to remotely wipe phone device from OWA.

Requested two VMs, its-scwnem27 and its-scwnem26.

Attended Nagios/Fruitty training.

Testing Jott application for iPhone.

Closed final two Service Center tickets

Closed 31 Service Manager Tickets

Exchange

Personal account migrated to Exchange 2007. Currently experiencing OWA and mail-sending issues.

Completed three days training for class 5047 – Introduction to Installing and Managing Microsoft Exchange Server 2007

Have been assigned a task to identity the types of resource accounts that reside on the Medical Center Exchange 2003 email servers.   

Windows

Requested a standard template build for a Windows 2008 Server VM named its-hcwnem99

ITS

Introduced to Sharepoint Exempt leave site

Introduced to other ITS employees

Excited to be working for the ITS app hosting team