Feb 2009 Mar
- Wrote Database queries for ITS Management to include vuspace, vumail, vsa data.
- DNS/DHCP IP Request Web Page modification. Added and modified business rules in BMC Service Desk to fill in client ID if vanity addresses are used for IPAM requests. Assisted Mark with verifying viewable data for Web Page. Modified BMC Business Rules for DNS requests from IP Request web page.
- Worked with the DNS/DHCP project group to refresh test database, run scripts, check and compare data that was in question from DiamondIP support. I worked with this group quite a bit this month.
- Assisted Windows team with BMC Service Desk queries to validate or dispute server outages for the past year.
- Worked with MIS staff to update them on my oracle duties. Provided web sites that include documentation and outstanding tasks.
- Assisted ITS management and University DAR with approx 30 auto maintain queries. This included research of validity and modification of approx 30 auto maintain queries for the list serv.
- Created new BMC Business Rules for the IDEV group. These rules will be used for OSIS notifications.
- Restored corrupted MySQL databases.
- Assisted with accessing and transferring a Spectrum mysql db backup to Spectrum's tech support for ND&E.
- Many BMC Service Desk duties: A. Provided Law with spreadsheet of subjects and modified/added/deleted subjects. B. Monitored logs after list server cleanup. Updated BMC staff notifications that were left orphaned after list server cleanup.
Posted by julie.catellier |
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