October 30th, 2009
- Gathered Help Desk data for Law School and assisted with data associations so the Law School could set up their own help desk application.
- The ITS DOA helpdesk web site was not compatible with IE8. I got the Vandy templates and upgraded the site to work with IE8.
- RE-wrote a nagios check for the DNS database tablespace.
- Refreshed test DIP database for the DNS server.
- Cruise Director for App Hosting Fall Festival.
- Wrote auto maintained query for Cardiology.
October 1st, 2009
- Researched and wrote scripts to purge logs and history from incontrol database. These scripts are written and scheduled within the oracle database to purge these tables nightly up to a given number of days.
- Updated the code on the IP Request web site by NDE's request.
- Modified Service Desk Report for NOC Manager, Scott.
- Purged mysql log tables on Spectrum One-Click. This was needed becasue of space issues.
- Added tablespace and flash recovery space to INCONTROL primary and standby databases.
- Upgrading BMC Service Desk on the test servers. Testing still continues. BMC is currently looking into upgrade bugs that we found.