VU Blog

1.                   Magic 8.0 application and database Upgrade to BMC 9.0

a.                   Installed new import application: Integration Engine and created vbscript to import data from VUNET database file to BMC database. 

b.                  BMC Service Desk does not require any downtime to import data.

c.                   Modified a dozen tables for upgrade

d.                  Moved legacy reports into new version

e.                  Moved business rules

f.                    Applied BMC patches

g.                   Configured and installed email conversation.

h.                  Moved queries into new version

i.                     Nagios is monitoring server

j.                    Server is on backup

2.                   Added users to altiris.

3.                   created auto-maintain lists for new commons area for back to school