10 Closed Magic Tickets
Exchange
22 IMAP -> Exchange 2003 Migrations
1 VUMC -> VUExchange 2003 Migration
Exchange 2003 Metrics
Database created for exchange metrics. Initial population via powershell wmi scripts in progress. Working to create automated reports for automated monthly reports
Exchange Patching
Emergency patching of the VUExchange environment, in response to critical patches being released by Microsoft, to keep our service secure.
Extensive Exchange Mailbox Restores
Loader Change
Assisted in preparing/troubleshooting the loader change to have new mailboxes created on MAILBE16. This is to better balance mailbox distribution in our environment.
Exchange 2007
Moved Sysadmin to Exchange 2007 mailboxes
Rebuilt Unified Messaging server and OCS Mediation Server into Production Exchange 2007 Environment to support Enterprise Voice in Production.
General Windows Admin
Desktop Wallpaper setup for Servers
Distributed process for updating our servers with a uniform desktop wallpaper that gives system information and the server name in an appropriate production (red), non-production (green) color. This is part of the process to insure better quality when dealing with production/non-production servers.
SCOM Box (ITS-HCWNAP08)
Installed new management packs for ISA, Exchange 2007, OCS, Print Services. Updated management packs for Exchange 2003, SQL, Sharepoint. Continued cleanup and overrides of superfluous errors and warnings. Continued work on audible alerts for the NOC for consumption of SCOM alerts.
Enterprise Terminal Server Licensing
Spent time reconciling Terminal License CAL usage with historical software store purchases.