27 Closed Magic Tickets
Handling of Power Outage
Mail Admin
Continue cross-training on Proofpoint appliance
Exchange 2003
Troubleshoot issues associated with storage group reconfiguration that caused multiple issues with quota, delivery address configuration and policies
Troubleshoot UC2K7 autoupdate issue
4 Email restores
Fix mail routing in test environment
Configured it to more closely mimic production
Split out the servers (MC vs VU) to multiple routing groups so that mail would route properly
Installed CACert root certificate for tls from the test exchange servers
Resolve MAPI access to Exchange in test environment
Had issues with open ports to DC’s for authentication
Change implemented for quota warning message
Update ThAWTE SSL cert for email.vanderbilt.edu
Worked through logistical issues with Merritt for getting the certificate updated
Planning and Implementation of migrations for 17 Law Public Folders to shared exchange mailboxes
2 MCExchange 2003 -> VUExchange 2003
29 IMAP -> Exchange Migrations
Breakfix reboot for Exchange to fix vss issue
2003 Monthly Microsoft Patches
Installed, verified and tested Monthly Microsoft Patches
Continued work on 1Gb quota project
Troubleshoot issues with RM and crossframe configuration (An answer has been received from EMC that this is only supported on a symmetrix and not supported for Exchange at all)
RM re-configured and setup with separate jobs for each frame
General Windows Admin
4 VUGroupspace restores
Assist Roland with powershell troubleshooting of various scripts
Assist with ISA FBA (Forms Based Authentication) configuration
Work through issues with Kerberos for clusters for our servers
CiscoWorks Box (ITS-HCWNAP58) configuration\troubleshooting
Troubleshoot problems with OS and CiscoWorks application, reinstall newer version
SCOM Box (ITS-HCWNAP08) configuration
Create Custom rules for port monitoring
Create Custom rules for service monitoring
Create Custom rules for monitoring event log id’s
Research Kerberos issues as related to clusters and Exchange
Currently monitoring SQl Cluster
Kerberos setup for the virtual servers and cluster name accomplished
Kerberos configuration for VUSpacegroups scheduled for the end of the month
Patches and registry changes going in for Kerberos in Exchange environment for disjointed namespace
Configure notifications to windows group for critical errors with high priority