19 Closed Magic Tickets
1 Security Incidents
Mail Admin
Maintain/Monitor Proofpoint environment
Open issues for issues seen in daily reports
Troubleshoot mail delivery issues
Exchange 2003
47 IMAP -> Exchange Migrations
Breakfix reboot for Exchange to fix vss issue
Create ITS-Alert list for issues
2003 Monthly Microsoft Patches
Installed, verified and tested Monthly Microsoft Patches
Troubleshoot Sprint Instinct issue connecting to OWA
Work with Sprint to identify the problems with the way they were identifying OWA address
Fix was pushed out by Sprint that resolved the issue for 2K3 environment
Continued work on 1Gb quota project
Troubleshoot issues with RM and crossframe configuration
RM configured and setup for new LUNS
Replistor setup for new Log LUNS
General Windows Admin
Work through issues with AD DNS for our servers
Move MAILFE05 and MAILFE07 out of Hill 148 into Test Lab
CiscoWorks Box (ITS-HCWNAP58) configuration\troubleshooting
Troubleshoot problems with OS and CiscoWorks application
Issues with .NET required unload of .NET 2.0 SP1 and 3.0
SCOM Box (ITS-HCWNAP08) configuration
Troubleshoot work through Server 2008 Issues
Installed new SCOM Agents
Work through Firewall issues
Research Kerberos issues