28 Closed Magic Tickets
1 Security Incidents
36 Imap -> Exchange Mail Migrations
3 Exchange -> Exchange Mail Migrations
Exchange
Email Account Bouncing Cleanup after IDM cutover
Worked with IDEV to identify and cleanup issues that occurred with new exchange mail enabling after the switchover to IDM. There were a couple of different issues identified. In a few cases the exchange delivery address and only the exchange delivery address was not populated to the AD account. This caused mail to bounce back and forth between exchange and the proofpoints, this issue was assumed resolved by putting the ad and exchange loaders back on the same machine. I am not sure this was proven as the fix or not. There were also a couple of accounts who seemed to have been provisioned properly on all systems but Exchange would not deliver the mail to the mailbox it seemed to think that the mail should go external to the Exchange environment. The AD object for the user had all the correct email addresses on it and you could look on the Exchange General tab to see where the mailbox existed. SMTP had the correct exchange delivery address for the user also. The resolution for this issue was a deletion of the Exchange account and a clearing of all mail attributes then recreating the mailbox.
Setup new Enterprise Postmaster account for the Exchange Environment
The old postmaster account was Greg Marlin’s 3 letter account which had been deleted. When uninstalling Exchange one of the checks is to see if the Enterprise Postmaster account is housed on any of the Mailstores on that server. The issue that I suspected we were running into was that the environment didn’t know where the mailbox lived since the underlying account was deleted. After making this change the removal of MAILFE05 was a success.
MAILBE16 System Attendant account cleanup
During the change last month to reconfigure the mailstores the System Attendant account was left on a Mailstore that we were not wanting to keep. I had to change the location of the account in adsiedit and restart the Information Store so that we could delete this superfluous exchange database.
Stealthbits evaluation
Evaluating Stealthbits Monitoring for exchange to initially provide monthly metrics numbers for the University Exchange environment. This can also be used much more extensively with some time and work to assist in usage projections as well as troubleshooting and configuration management. I am currently working with Stealthbits to create a custom report to mimic the one we are currently getting out of Messagestats.
Exchange Monthly Microsoft Patches
Installed, verified and tested Monthly Microsoft Patches
Configure and Document procedure for removing specific attachments from Exchange
Utilizing Trend Scanmail setup a spam rule to replace a specific file name with a text file saying this file is against policy.
Assist in writing Documentation detailing the levels of Shadow Mailboxes that we can provide
This is to allow us to have a proper request for security incidents.
General Windows
Monthly Microsoft Server Patches
Monitored, verified and tested services after the monthly Microsoft patches for our Windows Server environment
Sharepoint forensics for outage on 6/23/2008
Investigate Sharepoint outage and resolve the issue. Move the servers to the new ESX machines also in the proces