22 Closed Magic Tickets
3 Security Incidents
26 Mail Migrations
Exchange
HRSurvey user creation and setup for Rich
Utilized for an employee survey that is being performed.
Reconfigure of MAILBE16 Storage Groups and Mail Stores
This was done to assist in resolving performance issues. The reconfigure lowered the IOPS overhead caused by multiple mail stores on the same drive causing the drive heads to move back and forth between them. This also allowed us to balance the Mail Stores between MAILBE16 and MAILBE17.
Communicate concerns on IMAP -> Exchange Migration tool
Communicate concerns and push for fixing of the IMAP-Exchange .NET migration tool to not have a dependency upon the user/password list. This is to avoid issues once user provisioning moves to IDM. Also pushing to have the Unix side of our new migration process automated.
Cleanup of MAILBE16 reconfigure
I was here for the start of the reconfigure and assisted in getting the drives configured and setup for the mailbox moves. I was gone for 5 days following this at a school camp with my son. When I got back I took over cleanup and finishing the last vestiges of the move.
Stealthbits evaluation
Evaluating Stealthbits Monitoring for exchange to initially provide monthly metrics numbers for the University Exchange environment. This can also be used much more extensively with some time and work to assist in usage projections as well as troubleshooting and configuration management.
Troubleshoot/change primary delivery address for conference rooms
There was an issue with conference room auto-accepts and the UC2k7 environment that was caused by the its-exch delivery address not being accepted as an acceptable address on the proofpoints. Resolved it by changing the primary smtp address on our conference rooms to intemail.email.vanderbilt.edu.
RMSE -> RM upgrade
Finished at the beginning of the month. This is the backbone of our DR environment for Exchange.
Troubleshoot Exchange Backup times
Assist in trying to determine the issue causing Exchange backup times to take an inordinate amount of time on Hydrastore.
MISC
Assist in reviewing AD changes for Sharepoint Group Mail