44 Closed Magic Tickets
23 Imap Mail Migrations
Hardware Monitoring
IBM Director reporting for ESX system to NOC for critical alerts and to Unix team for All.
Troubleshoot issue with San Manager Fabric Install on Strawberry
Upgrade Jump01 Memory to 4G for better performance on Bastion Host
Troubleshoot Document Tree issue in Sharepoint
Resolve ITS-MOM01 errors mailing out
Assisted in diagnosing Mailgate04 issue after migration behind the CSM
Tested and implemented Legato for Exchange Backup dropped our backup window from over 17 hours to around 4 in the Exchange environment.
Lowered disk consumption on Exchange environment with change of backup. Returning 1Tb of Tier 3 disk from the backup drives on MAILBE16 and MAILBE17
EXBPA (Exchange Best Practices Analyzer) run in production environement, looking to improve MAILBE16 performance.
Installed HP SIM agents in Exchange environment
Troubleshoot/resolve RMSE/VSS Exchange outage
Fruity configuration for Exchange and Groupspace boxes
Configured EPO exclusions for Exchange environment and 8.5
Upgraded McAfee to 8.5 in Exchange Environement
Assist with Pertrac installation
Kathryn Foot and Rachel
Resolve Bounced mail
Resolve Phone synching issue
Setup podcast room permissions
Quest Message Stats
Continued troubleshooting on Mailbox Content
Mailbox Content fix has been delivered and testing has started to resolve the issues with full runs crashing when mailboxes have been deleted or moved after the run has started.
Resolved Mailbox Account Properties Gather issue.
Restores
4 VUSpacegroups restores
4 VUExchange restores
DPM 2007
Literary Review completed
Tech documents presented for approval
Creation of 7 Exchange Resource accounts for calendar/group mailbox use
Managed Magic Tickets for first part of month while Jeff was out
Resolve Exchange permission issue for Jason Bradley to create distribution lists within AD
Exchange Test Environment
Monthly Exchange patch testing
HP Sim Agent Testing
RMSE issue
Temporary hotfix of mailflow issue with CSM VIP to VIP communication
Tested changing Quota messages to users for Exchange
5 VUGroupSpace permissions check/Changes
4 Public Folder creation\permission changes
3 VUGroupspace Quota checks
9 AD OU creation\permission changes
7 Exchange permission changes
3 Exchange performance complaints on MAILBE16