Scott’s Blog

Monthly Activity Report
September 2009

1. AIMWorX – Supported all AIMWorX users varying requests.  Processed the weekly update of cost centers and student information.  Call records prior to 3/31/09 were purged.
2. Microsoft eLearning — Began online courses for Windows 2008 Server.
3. AIMWorX Work Order Template — Create a new template for Up/Downgrading OCS and added to the OCS template documentation.
4. Billing Perl Scripts — Created multiple scripts to create journal files for all types of calls as requested by MIS.  Sent test files to MIS.  This is part of the HP3000 dec0mmission project.
5. Virtual Server – Created a virtual server to replace the current WINS1 server.  This server was put into production without moving off the development ESX cluster.  Moved the new WINS1 server from development ESX cluster to production ESX cluster.  Created 3 virtual servers to replace 3 physical servers for Spectrum.
6. PBX Operators — Spent a couple hours with operators in an attempt to determine a cause for thier greetings failure.  Only on position had issues while I was there.  Ran multiple test to determine problem but came up with no answers.  However, there have been no problems reported for almost two weeks.
7. ESX Server — Received new physical ESX server.  Installed ESX version 3.5 update 3 on server, ITS-HCVM05-TS.  Moved servers from Intel-Dev cluster to new server test server.  Removed ITS-HCVM03-TS from Intel-Dev cluster and reloaded for production use, ITS-SCVM05.  Moved snapshot service to new test ESX server, ITS-HCVM05-TS.
8. AIMWorX Duplicate Billing — Created two files to credit calling card & switched calls that were billed twice on the August 2009 billing process.  These credits will be applied to the September 2009 billing process.