2009 June MAR
Monthly Activity Report
June 2009
-
AIMWorX – Supported all AIMWorX users varying requests. Processed the weekly update of cost centers and student information. Ran a mock billing cycle on AIMWorX3 to create a BSITM.gl file because this data was not imported into the production database for proper billing.
-
AIMWorX Templates – Completed new work order template for the OCS project to setup billing in AIMWorX and to request an OCS account. These templates were imported into the production database.
-
Accordent Trial – Worked with an Accordent technician to correct issues their recorder was having with the servers scheduling software.
- Higer Ground backup Server — New OSIS-CR02 server was recieved from vendor and racked in Bryan Building. Setup server to meet VU server standards and put into production. Worked with Higher Ground technicians to complete setup of server. Copied some detail files from old server to facilitate a quicker setup. Retrieved log files for HG prior to cleaning the hard drives of the old OSIS-CR02 server and sent back to vendor.
-
NEC License Manager for MA4000 — Installed License Manager software and discovered that passwords were stored in clear text. Since the ’sa’ password was used during setup this software was disabled until this was changed. Opened a ticket with NEC and worked with a technician to remove the ’sa’ password and setup a new login that is specific to this database. Also, setup https for web interface. Once these issues were resolved the License Manager software was turned back on. The LM software looks to FPC01 for PBX verification. Since FPC01 has problems with connections, the LM software is not working. This causes MA4000 to not function properly because it thinks it is not licensed. The PBX technicians have an open ticket with NEC concerning FPC01 connection issues.
-
Sharepoint Servers — Rebuilt test Sharepoint server (its-hcwnap51-ts & its-hcwnap52-ts) per Roland’s request using the virtual server template.
-
AT&T BMS file changes — Business & Planning is moving some charges to a new billing structure that is requiring changes to the BMS process. Worked with Paul Lockaby on changes to these changes.
-
Virtual Servers — Created 3 servers (its-hcwnem98, its-hcwnem18, & its-scwnem19) for the Email team as requested and approved. Rebuilt template for Windows 2008 32bit server because it was corrupted. Updated OS on all Windows virtual templates.