2007 JUNE MARS
Monthly Activity Report
June 2007
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Support AIMWorX users, database, and servers
- Point of contact with NEC for AIMWorX issues
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Backup SMDR and archive to CD (raw call files)
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Backup CDR and archive to CD (SQL DB backup)
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Weekly update of Cost Center & Student information in AIMWorX
- Call detail lookup for Police & Security and Help Desk fax problems
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Virtual machine management
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Continued testing of AIMWorX v5 sp5a on AIMWorX2 backup server
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Put 10 templates to search e911 database instead of cable database for location information into production
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Put 6 reports to search e911 database instead of cable database for location information into production
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Ran NEC SQL script to cancel all work order cable tasks and closed orders on AIMWorX production database
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Completed removal of all circuits from AIMWorX production database
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Assisted in installation of SCOM on all Windows servers
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Completed Mediasite application installation with Sonic Foundry and put into production
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Worked with AT&T to securely transfer monthly billing files using sftp
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Tested transfered files from AT&T with the current BMS processes
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Assisted Jeff in completing surplus inventory list
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Tested purging of Trouble Tickets in AIMWorX2 backup database
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Purged 2 years worth of Trouble Tickets in AIMWorX production database
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Created a Perl script for Sandra to create a file of charges from AT&T Teleconference CD
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Corrected issues with TAPI servers for the Amcom project, with help from Kendra